MAMAYOGA TERMS AND CONDITIONS
We are taking the situation seriously and will implement the Public Health England suggestions - most of which are common-sense.
The following changes are in place:
With regard to Private classes, we are asking all students and teachers to wash their hands before and after each class.
We will not supply mats to students until further notice and students should give their mat and props a clean before and after practice.
Other props are available for use currently but the use of props is ultimately at the discretion of each individual and teacher.
Teachers will refrain from any hands-on adjustments in class until further notice.
Teachers and Students must NOT participate in any face to face classes if there is any possible reason to self-isolate; recent travel to hotspots, coughs, illness or any flu-like symptoms, exposure to high risk groups of people, etc.
We ask that all students and teachers keep up to date with - and implement - the latest NHS advice on: https://www.nhs.uk/conditions/coronavirus-covid-19/
Prices, discounts and Payment The prices are subject to change and are clearly stated on the online booking system before purchase and on the website. Unfortunately we may not have change at our studios so appreciate correct change for cash payments. We accept card payment online.
Membership To come to the classes, even as a drop-in MamaYoga will ask for your contact details and to fill out a health questionnaire to register as a member. Membership does not incur any subscription fees. It is at the discretion of MamaYoga to refuse membership to individuals.
Booking classes Booking in advance is highly recommended, particularly for any evening classes, as we do not reserve spaces for face to face drop-ins. To book on the online booking system MamaYoga requires full payment upfront.
Cancelling your class MamaYoga’s cancellation policy allows upto 24 hours’ notice period of cancellation prior to the advertised start of the class that you have booked on. You may cancel and have a full refund of your class. However, less than 24 hours prior to the advertised start of the class, you will still have to pay in full. Cancellations are best made through the online booking system, but you can also email email@example.com
Waiting lists if the class is full you can still book into the waiting list and when there is a cancellation you are notified by email and added to the class.
If you don’t get onto the class you don’t lose your class pass
You must have your account set to receive auto emails or you won’t be notified of the space
Usually spaces come up 24 hours before the class so check then to see if you are on the class
Late cancel or no show penalty we are getting so popular that no shows mean that someone missed out on yoga. If you no show or late cancel 3 times in a month we could suspend your online booking rights for a week.
Arrival times Classes start promptly at the advertised start time of the class. So please try to be on time and allow yourself plenty of it especially for online classes in case of bad connections and technical setups for Zoom. If you do not arrive in time, don’t stress, take a breath, we know little ones can be unpredictable, still join us but try not to disturb the other clients in the class. If we have already started we advise you to take a moment on your matt to arrive, breath and join in after 5 mins.
Harassment and discrimination MamaYoga aspires to be a safe space for anyone to practice yoga, regardless of gender, ethnicity, sexuality, body type, ability or experience. We have a zero-tolerance policy regarding any type of verbal, physical or sexual harassment. Anyone found exhibiting these types of behaviours will be asked to leave the class and will have their membership permanently revoked. Payment for any classes, workshops, passes or events will not be refunded. The decision to remove a client from a class and/or the studio can be made by MamaYoga and its staff at any time.
Limitation of liability When you register to be a member or attend any class you acknowledge and accept the following:
You recognise that yoga may require some physical exertion, which may be strenuous and may cause physical injury, and you are fully aware of the risks and hazards involved.
You understand that it is your responsibility to consult with a medical professional prior to and regarding participation in the practice of Yoga.
You represent and warrant that you are physically fit and have no medical condition which would prevent your full participation.You agree to assume full responsibility for any risks, injuries or damages, known or unknown, which you might incur as a result of participating in the program.
You knowingly, voluntarily and expressly waive any claim you may have against Grace Yoell, MamaYoga, and all other instructors and staff, for any injury or damages that you may sustain as a result of participating in the classes.
You, your heirs or legal representatives, forever release, waive, discharge and covenant negligence or other acts.
By participating in any practice in the Yoga studio or at home, you affirm that you understand that yoga includes physical movements as well as an opportunity for relaxation, stress re-education and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling, is always present and cannot be entirely eliminated.
Yoga is not a substitute for medical attention, examination, diagnosis or treatment. Yoga is not recommended and is not safe under certain medical conditions. You affirm that you alone are responsible to decide whether to practice yoga.
MamaYoga is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
MamaYoga may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03/09/2020.
What we collect
We may collect the following information:
- Name and date of birth
contact information including email address
- Demographic information such as postcode, preferences and interests-
- Health questionnaire
- Other information relevant to
- Customer surveys and/or offers
Why we gather information
We require this information to understand your needs and provide you with a better service, Yoga classes and for the following reasons:
Internal record keeping
We may use the information to improve our products and services.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. MamaYoga takes no responsibility for the content provided by external websites which may be linked to this site.
Credit Card Details
We do not store any credit card details. Any payments are taken through our secure server.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please email to the above address or phone us on 07743285605 as soon as possible and we will promptly correct any information found to be incorrect.
Using your personal data
Any personal information that you do provide us with is used exclusively by MamaYoga to inform you of current and future activities relating to the MamaYoga, as described in this website (yoga class, workshops, etc). We use legitimate business interest and will treat the personal information that you have supplied to us in accordance with our responsibilities under the General Data Protection Regulation Act 2018 as it applies in the EU, and will not pass it to any outside organisations or individuals unless we are required to do so by law.
Security of your personal data
We will not share any personal details with any other third parties without your agreement, unless required in order to fulfil our contract with you, or allowed by law. MamaYoga uses industry standard technology to ensure the security of your data, and makes every effort to protect against the loss, misuse and alteration of any data provided to us.
Data transmission over the internet is inherently unsecured and no transmission can be guaranteed as one hundred percent secure.
Knowing your rights
You are entitled to request the following from the MamaYoga, these are called Data Subject Rights and there is more information on these on the ICO website.
The right to request a copy of personal information held about you;
The right to request that inaccuracies are corrected;
The right to request us to stop processing your personal data;
The right to lodge a complaint with the Information Commissioner’s Office;
The right to have your data erased.
You can at any time choose to opt out from receiving any communications from us, by contacting us on the e-mail address: firstname.lastname@example.org